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Return & Refund Policy
At GADL Services Private Limited(www.tapayservics.com), we strive to provide accurate and satisfactory services to all our customers. Please review our return and refund policy carefully before making a purchase.
1. Digital Services & Consultations
Since we provide digital tax services, consultations, and software solutions, most of our offerings are non-refundable once delivered. However, we assess refund requests on a case-by-case basis under the following conditions:
Eligibility for Refund:
If an error was made on our part (e.g., incorrect filing, missed deadlines).
If services were not rendered as described.
If a duplicate payment was processed.
Non-Refundable Services:
Completed tax filings (unless error is on our end).
Consultation fees after the session has occurred.
Subscription fees for software tools after usage.
2. Refund Request Process
To request a refund, please contact us within 7 days of service completion:
Email: info@taxpayservices.com
Subject Line: “Refund Request – [Your Order/Invoice Number]”
Details Required: Reason for refund, proof of error (if applicable).
We will review your request and respond within 5 business days.
3. Chargebacks & Disputes
Unauthorized chargebacks may result in account suspension. We encourage customers to contact us first to resolve any issues.
4. Changes to This Policy
TaxPay Services reserves the right to modify this policy at any time. Updates will be posted on this page.